The Customer Journey - In Orbit Package

A Foundational Digital Marketing Solution

In Orbit Package

Actively Engage With Your Customers Ongoing Journey

The customer journey is the complete sum of experiences that customers go through when interacting with your company and brand.
Instead of looking at just a part of a transaction or experience, the customer journey documents the full experience of being a customer.

The Customer Journey - Orbit Package provides all the powerful activity required for a business to proactively put themselves front and center with their customers.

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#Customer Journey Pro

Engage Deeply With Your Customers Journey With the "Orbit Package"

Full Service SEO Package​

Ideal for businesses that want to establish local online visibility for the geography where their business is located.
With our powerful set of SEO tools and programming technology we give small to medium businesses and franchises the visibility they need on desktop and mobile searches.
VIEW THE INCLUDED Full Service SEO Package Here

Customer Voice

Turn customer experiences into stars. With Customer Voice, your clients have the power to gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect their valuable feedback and show up where they are looking.
We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.

Listing Builder Sync Pro

Kickstart your online presence. Google Facebook, Instagram and Twitter. We ensure your business information is synced across sites. With the use of online search growing at a rapid pace, it’s more important than ever to ensure your business listings are present, accurate, and protected from unwanted changes.
Four listing claims of high-priority listing sources that not only direct local customers to you but fuel organic discovery of your business. As your business grows and changes, we make appropriate updates on your behalf! Listing Sync Pro gives you a single dashboard to control how your business appears across the internet. With the click of a button, you can instantly create and update listings across an established network of sites. Better yet, it keeps your information protected from third-party changes—putting you in control of your online brand.

Reputation Management

Monitor and manage your online reputation. Ongoing monitoring of a variety of online review sources by our team. We will automatically write personalized preapproved responses for positive reviews and give you veto approval when we respond to a negative review so you can put your best foot forward with all of your customers.
Monitor what people are saying about you online and improve your visibility in local search. See how you stack up against the competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.

SMS Text Message Reviews

Make it easy for customers to leave a review by sending a request where they’re already looking—their phone!
Achieve higher open rates and make it easy for customers to leave a reviews by sending requests to the device customers spend the most time on!

Social Media

Promote your business, engage with your customers, and increase your presence on social media. Post twice per week on all your social media platforms.
Crafted with a focus on encouraging past customers to engage with your social profiles and make prospective customers aware of your services.

Google Business Profile Optimization

Getting your business listed on as many sites as possible is key to solidify your online presence. Our team of experts in listings management can claim and manage your Google Business Profile to help your business get found by more people.
According to Google, 70% of online customers buy from a business they find online. When customers look up a business on Google, they expect to find accurate information and beautiful images. This service is just perfect for that!

Google Search Ads + Budget

Designed specifically to help businesses with smaller budgets, our automated ad platform is built to make it fast, easy, and affordable for any small business to create a perpetual stream of new customers from Google Ads.
Now, regardless of budget size, you can compete with the big guys for that next new customer. Our ad platform automatically creates Google search ads for each of a businesses products or services, focusing on long-tail keywords - more specific words describing what they do. This means you won’t overspend on generic, broad search terms, and results in a campaign that reaches motivated, engaged consumers at the point of purchase.
Centralized Login

An easy to use web portal for you to access 24/7 to access and monitor all your campaign components in one spot.

Automated Executive Reporting

A high-level easy to read summary of all your weekly or monthly reporting of online performance

Check-Ins and Maintenance

One on one personalized review of your campaign performance at 30, 60 and 90 day intervals.

IT's ALL ABOUT THE JOURNEY

Having a digital marketing strategy is no longer just an option.

Having a digital marketing strategy is no longer an option.
As digital channels’ impact on buying decisions continues to grow, you need to ensure you have a holistic digital marketing strategy. 

That means influencing the customer:

  • to consider you before they make a purchase;
  • to choose you when they make a purchase;
  • andto champion you after they make a purchase.
 

We’ve put together an action plan that has the best possible return on investment across the whole customer journey so you can start seeing the results right away.